SHIPPING & RETURNS
SHIPPING DELIVERY RATES:
Standard shipping (free for orders over £100) - £4.95
3-5 business days
Standard delivery (if the item is in stock) within 3-5 working days £4.95
We send parcels throughout the United Kingdom, currently we do not offer international shipping.
Orders will be sent to the delivery address that you specify when your order. We cannot take responsibility if this address is incorrect. We ask for a phone number at checkout, which is passed to the courier, should they have trouble finding your address and need to contact you.
We truly hope you will love any purchases you make via PS Interiors. In the unfortunate event you experience a problem with your order, or have simply just changed your mind, you can return your goods.
To be eligible for a return, your item must be unused and in the original packaging.
If you believe your item to be faulty please let us know within 1-2 days so that we can do our best to rectify the issue for you.
Our return policy is 14 days from when you received your order. If 14 days have gone by, unfortunately we are unable to issue you a refund or exchange.
Unfortunately, not all products are capable of being returned. The excluded products may include:
Personalised and/or customised items. Special orders and sale items.
Please always make sure to email us the following prior to sending out any products
- Order number
- Reason for return
- Images of product
Subject to the product being in the same condition and packaging that it was delivered to you, a full refund will be provided. Any and all refunds that may be provided will be returned to the original payment method and may take up to 14 days to be received.
Please note it is the buyers responsibly to pay shipping costs for returning items. Shipping costs are non-refundable.